Legal information

Privacy policy

This page explains how data is used when you visit the ON3D Lab website, prepare a quotation request or contact the workshop.

Who is responsible for your data?

The data controller is NASSIM SALAH EDDINE RAMDANI, an individual trading as ON3D Lab. The workshop address is Local n°2, Bloc 11, Ilot G, Cité des 2100 LPP, Sidi Chahmi, Oran, Algeria.

For questions or requests about your data, contact oran.impression3d@gmail.com or +213 557 088 367.

Quotation requests and 3D files

The form requires your name or company name, telephone number and project description. Your email address is optional. This information helps us understand your requirements, assess feasibility, prepare a quotation and follow up on your project.

The form prepares a WhatsApp message. Opening WhatsApp sends the entered details and the selected file’s name to that service through the link, even if you do not subsequently send the message. ON3D Lab receives the message only after you send it in WhatsApp.

At this stage, the selected 3D file’s contents remain in your browser: the website does not upload them. To send us the file, you must attach it yourself in WhatsApp. Avoid confidential information in filenames and share only what is useful for your request. Preparing a message does not place an order or confirm a quotation.

Requests for workshop news

The newsletter field uses your email address to prepare a request in WhatsApp. You must send that message yourself. Entering an address or opening WhatsApp does not automatically enrol you in marketing messages. A quotation request does not enrol you either.

If you ask to receive workshop news, you may stop these communications at any time by contacting us using the details above.

Website statistics

The website uses its own statistics tool to understand visits and improve its content. It records page paths, times and certain actions, such as opening WhatsApp, using the quotation feature or accessing a PDF. URL parameters and fragments are not recorded. For visits from another website, only its domain is retained, rather than the full referring address.

Random visit and event identifiers are hashed on the server. These statistics are pseudonymised: they should not be considered completely anonymous.

Your IP address is used temporarily to estimate the country and region or wilaya using a local DB-IP database. It is not stored in the statistics database. This estimate does not use your GPS location or city, and no third-party geolocation service is contacted.

The tracker is disabled when your browser sends “Do Not Track” with a value of 1 or a “Global Privacy Control” signal.

Storage in your browser

The statistics tool does not set an audience cookie for visitors. It uses browser session storage: on3d:visit:v1 groups events within a tab’s visit, with a new visit after 30 minutes of inactivity. on3d-intro-seen remembers whether the welcome animation has been displayed.

The on3d_stats_session cookie is used only when an authenticated administrator signs in to the statistics area. It lasts eight hours and is not used to track ordinary visitors. Browser session storage is separate from the records retained on the server.

External services and recipients

The embedded Google Maps map and Google Fonts make requests to Google. They may send your IP address and browser information and may use third-party cookies, depending on the service and your settings. Social media links open those services only when clicked.

WhatsApp and Google apply their own rules: WhatsApp privacy policy and Google privacy policy. Hosting and some external services may involve processing outside Algeria.

The workshop uses the information it receives for the purposes described here. Technical providers and competent authorities may access it when their work or a legal obligation requires this. ON3D Lab does not sell your data.

Purposes and retention

Quotation and project processing is based on your request or a contract. Workshop news follows your optional, revocable request. Security and statistics serve legitimate interests, subject to your rights.

Requests, messages and files are retained according to project assessment and follow-up needs, applicable obligations and possible disputes. Order documents follow the legally required archive periods. Contact details used for workshop news are retained until you unsubscribe.

Statistics support comparisons over time. Their retention is currently managed manually, with no defined fixed period or automatic purge. The storage periods used by external services are governed by their own policies.

Your rights

Algerian Law No.18-07, amended by Law No.25-11, provides rights of access, correction, objection on legitimate grounds and to marketing, and deletion or blocking of unlawfully processed data. You may withdraw consent where applicable.

Contact us with your request and the data concerned. You may also contact the National Authority for the Protection of Personal Data through its ANPDP complaints portal.